- When you receive a payment request from a client:
- Create a new case or clone a case in your Salesforce instance per your regular client service process
- Input or edit the required payment information in the Salesforce case per your firm’s procedures
- Save the case in Salesforce
- Upon saving the case, Atomic Insights will automatically ingest the payment details and request a payment request
- In Atomic Insights, review the Payment Request and all associated payment details ingested from Salesforce and from the Schwab API integration
- Atomic Insights will display the following details in a Payment Request, all ingested from Salesforce:
- Date Requested
- Payment from Account Name
- Payment from Account Number
- Payment Amount
- Vendor Name
- Vendor Routing Number
- Vendor Account Number
- Atomic Insights will then perform an automated confirmation of the following:
- Presence of SLOA
- Sufficient cash available
- Whether this account or the broader firm has wired to this routing number and account before
- And automatically log payment categorization for repeat payments
- Approve or Reject the Payment Request:
- If approved, Atomic Insights opens the custodian money movement portal and automatically populates the requisite payment details for execution
- Atomic Insights will also send an Approved or Rejected status back to Salesforce